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    Between Stability and Renewal – Public Administration in Transition.

    Strategic Design zur Stärkung eines kollaborativen und gestaltenden Veränderungs-Mindsets

    MAS Strategic Design

    Zwischen Stabilität und Erneuerung – Öffentliche Verwaltung im Wandel. , Simona Wöhrle, Zürcher Hochschule der Künste

    This work is situated within the context of the correctional system and reintegration (JuWe), where the author, as a department head, experiences organizational change firsthand. Her thesis is that sustainable change in public administration occurs when traditional management approaches are complemented by collaborative, learning-oriented design strategies. To this end, she tests three design-based interventions—workshops, a role-reflection sheet, and interviews—and analyzes their impact at the individual, team, organizational, and leadership levels. The results demonstrate that Strategic Design is an effective design logic that frames change as a learning process, makes areas of tension manageable, and opens up spaces for reflection. A collaborative mindset for change emerges from the interplay of attitudes, experiential spaces, and artifacts. As a key finding, she presents the transferable tool “My Compass / Leadership Compass in Transition,” which empowers employees and leaders to actively shape change.

    Details

    • Discipline

      Design

    • Project Type

      Abschlussarbeit

    • Field of Study

      MAS Strategic Design

    • Authors

      Simona Wöhrle

    • Lecturers

      Stefano Vannotti, Katharina Nill, Markus Ort

    • Date

      2026

    • MAS_SD_HS25_Wöhrle_Simona_Artefakt_Kompass_Führungskräfte.pdf