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    Shape Transformation

    Wie der explorative Raum und Design Thinking die kantonale Verwaltung Schaffhausen aktiv verändern

    MAS Strategic Design

    Transformation gestalten, Balz Egger, Zürcher Hochschule der Künste

    The canton of Schaffhausen has embedded strategic design in its digitalization strategy and created a central player in the form of the horizontal specialist unit Digital Administration Schaffhausen (DVSH). But how can employees in the specialist areas of a hierarchical and process-driven organization be motivated to contribute actively and independently to the transformation? In his work, the author, who represents the DVSH, combines design thinking interventions with an innovative spatial concept and tests it using the example of the social welfare office. The newly created “exploratory space” offers employees in an otherwise rigid environment the freedom to work creatively, collaboratively, and with an open mind. As a physical and metaphorical space, it promotes psychological safety and enables new solutions to be developed and sustainable transformation to take place.

    Details

    • Discipline

      Design

    • Project Type

      Abschlussarbeit

    • Field of Study

      MAS Strategic Design

    • Authors

      Balz Egger

    • Lecturers

      Katharina Nill, Markus Ort

    • Contributors / Further collaborators
      Stefano Vannotti, Danica Zeier, Jonas Petermann
    • Date

      2025